By using Dot Point Proofreading and Editing’s website and engaging our services, you agree to the following terms and conditions.

These terms and conditions govern the relationship between clients and this business.

The terms ‘Dot Point Proofreading and Editing’, ‘us’, ‘we’ or ‘our’ refers to the Australian business Dot Point Proofreading and Editing, ABN 25929835631.

The terms ‘you’, ‘your’, ‘client’, ‘customer’ or ‘author’ refers to individuals and businesses seeking or engaging the services of Dot Point Proofreading and Editing. 

Definition of Services

Proofreading – involves eliminating grammar, spelling and punctuation mistakes, and correcting document formatting or spacing issues. 

Copy editing – involves eliminating grammar, spelling and punctuation mistakes, improving awkward sentence structure and flow, and correcting style and tone inconsistencies. 

Editing does not include content development (except where minor rewriting is required to ensure consistent structure and tone) or ghost-writing.

We can mark up PDFs, use ‘suggesting mode’ in Google Docs or track our changes in Microsoft Word. Unless agreed upon earlier, we will default to using Microsoft Word to ensure you can see and accept or reject our changes to your documents.

Quotes

We provide quotes on all work, if details of the document/s and word counts are provided.

While we will provide a quote based on the pricing structure we determine as the most appropriate for the service or document, it is the client’s choice which pay structure suits them. 

Once the quote has been accepted, or initial payment has been received, and we receive your documents to be proofread or edited, we will start. 

If on receipt of the documents, we believe the work required will exceed the invoiced amount, we’ll let you know as soon as possible. 

If you ask for changes to our service after we’ve started work, the price will change accordingly.

If you require a fixed quote, please send us the final draft (one that is ready for proofreading or editing) to ensure our quote reflects the word count or anticipated working time.

Contracts

Dot Point Proofreading Editing uses emails or confirmation of payment as the contract between Dot Point Proofreading and Editing and a client.  

Copyright

Authors submitting material to Dot Point Proofreading and Editing for proofreading or copy editing services retain copyright of their material. Your work is your own. When documents are submitted to Dot Point Proofreading and Editing, we assume you are the author or owner of the document and its contents, or have approval from the owner to seek and engage our services.

Privacy Policy

We won’t knowingly share your information with anyone else without your consent. We can also sign a confidentiality agreement if requested. 

Payment Policy

Credit card and direct deposit are acceptable methods of payment. Due dates for payment will appear on your invoice/s. All prices quoted on the website are in Australian dollars and are based on the document/s you submit for editing or proofreading. We charge our services based on word count or hourly rate, as agreed between Dot Point Proofreading and the client. 

Liabilities

Dot Point Proofreading and Editing strives to provide the highest quality editing services to its customers. However, due to the nature of the work and possible human error, we cannot guarantee that the end document will be accurate, complete, reliable, current or error-free.

We provide advice on changes which you may accept, reject or further amend. The content of any finished work is therefore entirely the responsibility of the author.

Dot Point Proofreading and Editing or any of its contractors are not liable for any incidental, indirect, consequential or any other damages whatsoever as a result of our editing or proofreading services. In no event will the business’ liability extend beyond the purchase price of the service.

If you have any doubts or concerns about the content or legality of your publication, we recommend that you raise this with your organisation, and seek legal advice. Dot Point Proofreading and Editing is not responsible for the content or legality of your publication.

Cancellation Policy

Once an initial payment (either full or partial as agreed by both parties and outlined in the invoice) has been received by Dot Point Proofreading and Editing, you are confirming that work is to commence. If you wish to cancel the services you have ordered, please contact us immediately via email. 

Refunds Policy

No refunds will be offered after a service has begun. However, any payment made to us for work which is yet to start can be refunded. 

Complaints Policy

If you have any concerns, please raise them directly with us so we can seek to resolve them as soon as possible. If the issue cannot be resolved to your satisfaction, we will refund your money.

Dot Point Proofreading and Editing also reserves the right to terminate any agreements with parties where the content provided to us for proofreading or editing is offensive, discriminatory or aims to incite violence.